KOKOBOT - The Airbnb-Owned Tech Startup - Data Mining Tumblr Users' Mental Health Crises for "Content"

I got this message from a bot, and honestly? If I was a bit younger and not such a jaded bitch with a career in tech, I might have given it an honest try. I spent plenty of time in a tough situation without access to any mental health resources as a teen, and would have been sucked right in.

Chatting right from your phone, and being connected with people who can help you? Sounds nice. Especially if you believe the testimonials they spam you with (tw suicide / self harm mention in below images)

But I was getting a weird feeling, so I went to read the legalese.

I couldn't even get through the fine-print it asked me to read and agree to, without it spamming the hell out of me. Almost like they expect people to just hit Yes? But I'm glad I stopped to read, because:

• What you say on there won't be confidential. (And for context, I tried it out and the things people were looking for help with? I didn't even feel comfortable sharing here as examples, it was all so deeply personal and painful)

• Also, what you say on there? Is now...
• Koko's intellectual property - giving them the right to use it in any way they see fit, including
• Publicly performing or displaying your "content" (also known as your mental health crisis) in any media format and in any media channel without limitation
• Do this indefinitely after you end your account with them
• Sell / share this "content" with other businesses

• Any harm you come to using Koko? That's on you.
• And Koko won't take responsibility for anything someone says to you on there (which is bleak when people are using it to spread Christianity to people in crisis)

I was curious about their business model. They're a venture-capitol based tech startup, owned by Airbnb, the famous mental health professionals with a focus on ethical business practices./s They're also begging for donations despite having already been given 2.5 million dollars in research funding. (If you want a deep dive on why people throw crazy money at tech startups, see my other post here)

They also use the data they gather from users to conduct research and publish papers. I didn't find them too interesting - other than as a good case study of "People tend to find what they are financially incentivized to find". Predictably, Koko found that Kokobot was beneficial to its users.

So yeah, being a dumbass with too much curiosity, I decided to use the Airbnb-owned Data-Mining Mental Health Chatline anyway. And if you thought it was dangerous sounding from the disclaimers? Somehow it got worse.

(trigger warning / discussions of child abuse / sexual abuse / suicide / violence below the cut - please don't read if you're not in a good place to hear about negligence around pretty horrific topics.)

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Kokobot is incredibly predatory and exploitative. I wrote a post about how it exploits minors' empathy and gamifies "giving mental health advice", resulting in an unregulated mess that can only do harm to teens' mental health in the long run.

There are young people on tumblr that actively seek support from KokoBot right now, if you check the tag for recent posts. Those people did not get paid to promote it, so do not harrass them. If you can, direct them towards resources about Kokobot (like this post) that are more transparent about what this company is up to.

This... is DEEPLY DISTURBING.

IRIDA IRIDA IRIDA 

SUBWAY BOSS IRIDA AU REAL

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I don't know whether or not this is true, but I'm reblogging this because we live in a world where the third search result when I tried researching the validity of this information was a link to an article about a weight loss product.

The second search result had included the slur "ob*se" in the title of the article.

There are seriously people who tell me fat people aren't oppressed. Meanwhile, trying to find information about how to keep a fat person from drying in a car crash is met with links to products that make dirty money off of how society views my body.

I immediately gave up trying to research this.

The tiktok is correct. Basically it's about arranging your belt so it there is an accident the pressure is in your strongest bones.

"Seatbelt should be across your hips rather than your stomach for everyone, but i think it's more common for fat people to wear seatbelts over the stomach

Pelvic bones are strong and sturdy, and you're going to be MUCH less likely to injure internal organs and such when you suddenly slam into a nylon belt"

Text and photos by @thejacespace

I wanted to put both of these reblogs in one reblog chain since this is helpful information. Thank you both for giving more information than fatphobic Google did.

silly

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oh this is evil

What is that?

discord is adding parental surveillance. as nerdskii's tags pointed out its a ridiculous measure that doesnt help anyone because apps like Signal exist for actual illegal/sketchy activity and this just hurts lgbt teens looking for somewhere to be themselves and have resources especially with conservative parents

I use android. this is my secure folder, which was built into my phone. it has a customize option, so I've made it look like some bland fitness app. when you open it, it asks you to enter a password or unlock it in any other way you've set it to unlock before it lets you in

inside of this folder is like a 2nd phone almost, I can hide apps in here or have different accounts on apps I've already installed. I have a separate discord and tumblr inside of my secure folder (which I moved this blog to recently)

there are similar third party apps, usually disguised as a calculator that you set a certain number or calculation as the password to unlock. that's a lot more inconspicuous if opened, but also more well known, and parents might be looking out for any suspicious calculator apps

also, be careful what 3rd party apps you download, especially when it's concerning things like your accounts and data! make sure you're downloading something safe and secure

this isn't foolproof, depending on how far your parents are going to track you. if they've installed anything or had you install anything on your phone or computer, or had the chance while you weren't there, be careful for spyware. some apps report how long you look at each app, or can record sound from your phone on demand

also important: a good VPN can secure what you're looking at from the router, which parents may be able to access information from, but this also isn't guaranteed to work if the parental controls are set to block VPNs

another one, if your parents are tracking your location but not your app usage: download a GPS spoofer. you don't necessarily need to root your phone for this, as long as it's supported in developer settings. a lot of them are branded as tools for pokemon go, which can be helpful for plausible deniability

parents reading this: these are things I've learned from constantly having my shit taken and looked through as a teen. you aren't protecting your kids, you're ruining any chance of them trusting you with anything. if something goes wrong, you're going to be the last person they tell, because someone who goes to these lengths to see any little thing isn't going to be chill when something actually bad happens if this is how you act when literally nothing is happening

I'm just gonna slide this on in here for anyone that is interested in preserving old games. They take it very seriously too, they want an archive of every single game. Like, they have lists of every game ever released for a system, and once that system gets old enough, they add it to their archive and start collecting. Their latest addition was the Xbox 360, they opened that vault up in September 2022, and proudly announced they'd finished their collection of games for it back in April.

Also, while their game archives are almost entirely complete, they've got another project of archiving the manuals that came with those games, and that is... considerably less well filled out. Their collection of Xbox 360 manuals is especially rough, they've only gotten manuals for three games. So if you've got some Xbox 360 games kicking around, and the manual's still with them, please consider scanning them and submitting them to the site!

Game preservation is important, but people rarely consider preserving the manuals as well; I really respect Vimm's Lair for being so thorough in their archival work.

Btw much as I love to make fun of twitter and reddit's business decisions, I have 0% trust in tumblr's management to not go a similar route so this is your gentle reminder that you should regularly go to your blog settings to export your blog. That's a fancy way of saying you can download a backup of your blog so if everything goes down you'll still have a backup of your posts & convos.

It's gonna come as a surprise to most of you, but if you don't want to do that for whatever reason you're allowed to not reblog this post. I'm not holding a gun to your head here I'm just trying to spread the word for people who do want a backup of their stuff.

Also, made this guide for backup Tumblr blogs (ft. export blog method, and python 3 script method):